Comments on: UPS and annoying your customer http://blog.amber.org/2006/10/30/ups-and-annoying-your-customer/ Thoughts of a minor lunatic Wed, 07 Jan 2009 16:33:56 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Mike http://blog.amber.org/2006/10/30/ups-and-annoying-your-customer/comment-page-1/#comment-38040 Mike Mon, 30 Oct 2006 17:54:15 +0000 http://blog.amber.org/2006/10/30/ups-and-annoying-your-customer/#comment-38040 Actually, a friend of mine works for UPS ... I don't remember what department he works for, but he also agrees: do not ship with UPS. Actually, a friend of mine works for UPS … I don’t remember what department he works for, but he also agrees: do not ship with UPS.

]]> By: Dave Bauer http://blog.amber.org/2006/10/30/ups-and-annoying-your-customer/comment-page-1/#comment-38037 Dave Bauer Mon, 30 Oct 2006 17:08:39 +0000 http://blog.amber.org/2006/10/30/ups-and-annoying-your-customer/#comment-38037 You CAN talk to humans that can help you, IF you can find the phone number of the UPS shipping facility where you will actually pick it up. I have had great luck talking to those folks. I had a late shipment that I needed the next day. They let me come into the warehouse at 10pm to pick it up. To them it was no big deal. Getting that phone number may be impossible, this was a few years ago so I can't remember how I got it, but I used it more than once when I was shipping and receiving merchandise every day with UPS. Maybe it helps if you have a commercial account, but I think if you could talk to the guys at the warehouse, they'd let you pick it up. You CAN talk to humans that can help you, IF you can find the phone number of the UPS shipping facility where you will actually pick it up. I have had great luck talking to those folks. I had a late shipment that I needed the next day. They let me come into the warehouse at 10pm to pick it up. To them it was no big deal. Getting that phone number may be impossible, this was a few years ago so I can’t remember how I got it, but I used it more than once when I was shipping and receiving merchandise every day with UPS.

Maybe it helps if you have a commercial account, but I think if you could talk to the guys at the warehouse, they’d let you pick it up.

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