A quiet breeze
If there is a downside to living in a 1960s high-rise, it is this: centrally provided heating and cooling. Now, don’t mistake this for someone else setting the temperature, but unfortunately someone else does decide when you flip from one to the other. I’m sure historically this hasn’t been a problem, but this year, it got warm early, and there’s nothing as tiring as coming home from a long trip to a home that’s 85F. The only solution is to open the windows. While this is only going to go on for a few more days (May 1st the building switches to chilled water), I decided to take action.
So, I bought a lovely Hunter Century stand fan. Not the cheapest thing out there, but everyone I’d talked to thought it was by far the quietest and most attractive. So, off to Amazon, and 2 days later I receive the fan. I put it together, and turns out it’s DOA. I tried everything, even pulling out the volt-meter. Looks like there’s a break in the winding of the motor.
I call Hunter’s 800-number customer support line, and after about 2 minutes they agree to send me out a new one free of charge. I just received that this morning, put it together, and … beautiful quiet breeze. Great customer service saved dissatisfaction once again. Now just to find out how I’m supposed to ship the bad one back to them!
This entry was posted at 9:56 am on 25 April 2008 and is filed under Random. You can follow any responses to this entry through the post-specific RSS 2.0 feed.
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They should’ve provided a prepaid packing slip to send back with the defunct one. I’d call them to demand one be sent because by the looks of it, the cost will be considerable.